Manners and business are not two things typically linked. If you’re like me, you’re too time-strapped to get half your “to do” list done in a single day, what with the task of working feverishly to squeeze every last minute out of each hour. It doesn’t leave many moments to dedicate to the task of being gracious.
It’s been nearly five years since I retired from the US Air Force, but I still remember clearly—and now try to use in my “civilian” life every day—one important aspect of my military training at what we call Leadership School. This is applicable to everyone’s business life: the five major functions of effective management.
Beyond RLM, Richard Laermer is a director of @ngelwish, an organization developed to allow the public to grant wishes to the millions of children that are living with HIV/AIDS around the world.