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Archive for April, 2010

April 6th, 2010

Wikipedia 201

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We all know that Wikipedia is crucial to your communications efforts. It’s always on the first page of Google results and its millions of participants believe that everything on Wikipedia is true and accurate. The most common queries we get about Wikipedia are “How do I submit a listing?” and “My page is wrong; how [...]

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April 6th, 2010

Twitter’s Customer Service Secret Revealed

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Let’s say you have a problem with Twitter. Like, for instance, someone has registered your company or product name and pretends to be you. You must get them shut down…and now!

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